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Dead Rising 4 FAQ

Overview

Have a question about Dead Rising 4? Check here for answers to common questions.

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I was prompted to upgrade my Windows device to play Dead Rising 4. Which version of Windows do I need?

To download and install Dead Rising 4 on Windows 10, you need a device running version 1607, with OS Build 14393.321 or later.

Additionally, your device must be running a 64-bit version of Windows 10. If you have a 32-bit version, you will not be able to play Dead Rising 4.

To see whether you're running an appropriate version of Windows on your device:

  1. Go to Start, enter About your PC, and then select About your PC.
  2. Look under PC for Edition to find out which version and edition of Windows your PC is running. Make sure this is at least 1607.
  3. Look under PC for OS Build and make sure this is at least 14393.321.
  4. Look under PC for System type to see if you're running a 32-bit or a 64-bit version of Windows.

If you don't see a version listed, you need to update before you can download the game. There are a couple of ways you can do this:

  • Go to Start > Settings > Update & security > Windows Update. See if any relevant updates are available.

Note If it's been less than 31 days since you upgraded to Windows 10, you won't get the November update right away. This is to allow you to go back to your previous version of Windows if you choose. After the 31 days have passed, your PC will automatically download the November update.

  • See the Windows Update: FAQ page to upgrade your device to Windows 10 with the latest update.

If you have version K or KN of Windows 10, you may need to download additional software. These are available as a free download. To do this, visit https://support.microsoft.com/kb/3099229.

Do I need additional software to play Dead Rising 4?

Yes, you need to have DirectX 11 or later installed to play Dead Rising 4.

If you’re not sure if you have DirectX 11 installed, here’s how you can check:

  1. Press the Windows logo key + R to open the Run dialog box.
  2. Type "dxdiag" and then press Enter to launch the DirectX Diagnostic Tool.
  3. On the System tab in the System Information window, look for the DirectX version listed. The version must be 11 or higher to run Dead Rising 4.

If you have an NVIDIA GeForce graphics card, you'll also need to update your drivers before you can play Dead Rising 4. This can be done automatically by opening the GeForce Experience app. You can also download the drivers manually from NVIDIA’s website.

What are the hardware requirements?

The hardware requirements for Dead Rising 4 will vary depending on if you’re playing on Xbox or Windows 10. Visit the product detail page for each platform to determine the size of the game, the system requirements (particularly for Windows 10 devices), as well as any additional info about the game.

Xbox

To view the installation requirements for Xbox, visit the Xbox product detail page.

To check if your Xbox has enough available disk space to install Dead Rising 4:

  1. Press the Xbox button   to open the guide, select Home, and then move right and select My games and apps.
  2. Check the available drive space displayed at the bottom-left corner of the screen. If you don’t have enough space, you’ll either need to remove some of your existing games and apps, or add an external drive to your console.

If you’re using an external storage device with your console and want to change the default installation location:

  1. Press the Xbox button  to open the guide.
  2. Select Settings > All settings.
  3. Select System > Storage.
  4. Under Manage storage, your default storage location is indicated by a triangle in the top-right corner.

Windows 10

To view the system requirements for Windows 10, visit the Windows 10 product detail page. The “Additional info” section will give you the approximate download size, indicating how large the game is.

If you don’t know your GPU (graphics processor) or VRAM (video memory), here’s how you can check:

  1. Go to Start > Settings > System.
  2. On the Display tab, scroll to the bottom and select Advanced display settings.
  3. Scroll to the bottom and select Display adapter properties. The Adapter Type will display the name of the GPU, and the Dedicated Memory will display the VRAM.

See How to find out if a game will work on your Windows 10 device for more information about how to check your device.

To determine how much available disk space your Windows 10 device has and to change the location your game will save to:

  1. Go to Settings > System > Storage.
  2. The used disk space for each drive on your device will be displayed. Make sure you have enough available space on your hard drive.

See Find out how much storage your PC has for more info about how to check your Windows 10 device.

What happens if I download Dead Rising 4 on a device that doesn't meet the hardware requirements?

We recommend you check the device specifications first to make sure your device meets the minimum requirements.

If you've already downloaded the game, you can try adjusting the in-game graphics options in the game settings. Here’s how:

  1. Launch the game.
  2. Once you’ve passed the “Press A” / “Press Any Key” and Gamma correction screens and reach the main menu, select Options > Visuals.
  3. Set Graphics Quality to Low.
  4. Lower the resolution as much as necessary.

For a full list of tips and tricks to improve your in-game performance, see the Capcom forum for Dead Rising 4.

How long does it take to download Dead Rising 4?

How long does it take to download Dead Rising 4?

The download time can vary depending on the speed of your Internet connection. On average, it takes about 5 hours to download 50 GB over a 20-Mbps connection.

Follow the steps in the What are the hardware requirements? section above to find the size of the game on Xbox and Windows 10. These may vary depending on which device you’re installing to.

The table below represents estimated download times based on current download speed.

Note This information is intended as a guide only, not an actual representation of download time. Bandwidth will be constrained and download time will increase during activities such as streaming content, playing games, or game streaming from your Xbox One to a Windows 10 PC.

Current download speed 30-GB file 40-GB file 50-GB file 60-GB file 70-GB file
2 Mb/s 33.3 hours 44.4 hours 55.6 hours 66.7 hours 77.8 hours
5 Mb/s 13.3 hours 17.8 hours 22.2 hours 26.7 hours 31.1 hours
10 Mb/s 6.7 hours 8.9 hours 11.1 hours 13.3hours 15.6 hours
20 Mb/s 3.3 hours 4.4 hours 5.6 hours 6.7 hours 7.8 hours
50 Mb/s 1.3 hours 1.8 hours 2.2 hours 2.7 hours 3.1 hours
100 Mb/s 0.7 hours 0.9 hours 1.1 hours 1.3 hours 1.6 hours
200 Mb/s 0.3 hours 0.4 hours 0.6 hours 0.7 hours 0.8 hours

Example:

If you're installing a 50-GB file and it's 20 percent downloaded (30 GB remaining) and your connection speed is 10 Mb/s, it should take about 6.7 hours for the download to complete. (This assumes that the download speed stays the same.)

While you're downloading the game, do not cancel the download or shut down your computer. The Dead Rising 4 icon will appear in the listed Installed Apps section of the Start menu on Xbox, and in My Library on your Windows 10 device.

Note You may be subject to additional Internet fees while you download the game.

If you believe you’re experiencing a slow download of the game, visit Troubleshoot slow game or app downloads on Xbox One or Fix Network Connection issues in Windows 10 for additional troubleshooting steps.

I have a Killer network card and my device keeps crashing while I’m downloading the game. What do I do?

If you have a Killer network card, and you’re running Killer Network Manager on your device, you may run into problems while downloading. For example, your device may freeze or crash while in the middle of downloading.

There’s a way to work around this problem by disabling the Networking Data Usage (NDU) service on Windows 10. To do this:

  1. Press the Windows logo key + R and enter the following:

    sc config ndu start=disabled

  2. Once you’ve set this, restart your device.

The next time you sign in, the NDU service will be disabled and you should be able to download your game without impacting your device.

What kind of accessory device do I need to control Dead Rising 4?

You can use a mouse and keyboard or a game controller (Xbox One or Xbox 360 controller is recommended). If you use an Xbox One controller, you'll need either a USB cable to connect it to your device or an Xbox Wireless Adapter for Windows.

You can also connect an Xbox One S or Xbox Design Lab controller to your device using Bluetooth. For more details, visit Using Xbox One Wireless Controllers on a PC.

Other USB game controllers supported by Windows may also work.

Do I need a Microsoft account to play Dead Rising 4?

Yes, you'll need a Microsoft account to play Dead Rising 4. If you already play games on Xbox 360 or Xbox One, you can use the same account you use for those games to also play on Windows 10. For more detail, see the Microsoft account FAQ page.

Do I need to be online or connected to the Internet to play Dead Rising 4?

If you’re planning to be in an area with no online coverage, such as a long-distance flight or a sailing excursion, you can prepare your Windows 10 device to allow you to play Dead Rising 4 offline.

For details on how to configure your Windows 10 device for offline play, visit Play games offline on Windows 10 using Offline mode.

The following in-game modes are supported while playing offline:

  • Campaign
  • Local co-op

The following in-game modes require an online connection:

  • Online multiplayer

If you play offline, some features, such as the ability to purchase additional items from Microsoft Store, will not be available. Additionally, any leaderboards will be unavailable while you're offline.

If you earn any achievements while playing offline, they will sync to your account the next time you sign in to Xbox Live on your device. Your game save progress will also sync when you sign in to Xbox Live.

You also won't be able to use the benefits of Xbox Live while offline. See Why should I sign in to Xbox Live with a Microsoft account? below for details.

I already have the Xbox One version of Dead Rising 4. Are the two versions of the game linked?

The Xbox One and Windows 10 versions of Dead Rising 4 are different versions. Therefore, there’s no link or crossover between the games.

As you’ll need an account on Xbox Live to play, you can earn achievements and gamerscore in both games. However, any progress you make on the Xbox One version will not carry over to the Windows 10 version, and vice versa.

On how many devices can I install Dead Rising 4?

On Xbox, you can install Dead Rising 4 and play offline on your home console, as well as install and play on your friends’ consoles if you sign in to Xbox Live before playing.

On Windows 10, you can install Dead Rising 4 and play offline on your main device (usually the first device you install the game on), and install on multiple devices if you sign in to Xbox Live before playing.

Why should I sign in to Xbox Live with a Microsoft account?

When you connect Dead Rising 4 to the Xbox Live service, you get the following benefits while you play on your Windows 10 device.

Note You must connect to Xbox Live through the Xbox app to launch Dead Rising 4. See Do I need to be online or connected to the Internet to play? above.

  • Stay connected to the Xbox Live community, view achievements, watch game clips, and more.
  • Store your saved games in the cloud and continue playing on a different PC right from where you left off.
  • Play with your Xbox Wireless Controller on Windows 10 using the Xbox Wireless Adapter.
  • Easily record, narrate, and share your most epic gaming moments with built-in Game DVR:

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