Error 0x8015DC0C occurs when you sign in to the Xbox app on Windows 10

You get the following error code when you sign in to your profile in the Xbox app on Windows 10:

0x8015DC0C

This may mean that your Xbox account lists you as a child in your Xbox family, but that your Microsoft account lists you as an adult.

Solution

To resolve this problem, check and edit your family settings at account.microsoft.com/family.

Related Issues

How to add a child to a family account
Remove a family member from your family

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