Find out what to do when the image on your TV does not display clearly when you use your Xbox 360 console.
When you use the Xbox 360 console with a TV, you might experience one of the following symptoms:
These symptoms can be caused by the following:
Some games have features that might appear to be a display problem but are actually part of the game's special effects. To find out if a display problem is specific to a particular game, try playing a different game to see if the same problem happens.
Note Games for the original Xbox console are no longer supported and may have display problems when played on an Xbox 360 console. For more information, see Play original Xbox games on your Xbox 360 console.
Note Use either the Xbox 360 VGA HD AV cable or the Xbox 360 Component HD AV cable to correctly view high-definition content on a high-definition television (HDTV). If you use a composite cable, do not try to set any HDTV settings. If you try to set HDTV settings, you may lose the picture.
Some display issues can be caused by the way the TV is set up. To confirm that this is not the case, please check your TV's settings. For more information about how to check your TV's settings, see the owner’s manual.
In your TV's settings:
Note These features may have different names depending on the make and the model of your TV. To determine whether your TV has these settings, contact the manufacturer.
If your TV's settings are correct, try connecting your Xbox 360 console to another TV to see whether the same display issues occur.
You may also try resetting your TV to its factory settings. For information about how to do this, see the manual that came with your TV.
If the display problem is still not resolved, reset the display settings of your console. Here’s how:
Note If you are using an Xbox 360 Wireless Controller, turn on the console by using the Guide button on the controller. Make sure that you use the player 1 controller when you do this. The player 1 controller will have the upper-left light illuminated.
If the problem is still not resolved, your console might need to be repaired. Start the repair process online.
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