You may see an error and message that resembles one of the following when you try to create an account or make a purchase on Xbox Live:
Sorry, this action can't be performed at this time. Try again later. Visit www.xbox.com/support for more information.
Status code: 801540DF
Action can't be performed
Status code: 801540DF
This may mean that there is a problem with the billing information for your account.
To resolve this issue, verify that you can sign in to your Microsoft account. To do this, follow these steps:
Note If you forgot your password or cannot sign in by using your password, go to Reset your password.
The Xbox Live purchase might have failed because:
Contact your credit card company or bank and make sure that the card that you’re using was activated, that it has available funds and that the transaction is not being blocked for some reason.
If you keep experiencing the problem, contact Xbox Support.
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