Share this page
Error 0x80070102 occurs when signing in to your Xbox One console
You see the following error code when you try to sign in to your Xbox One console:
0x80070102
Solutions
Solution 1: Check the Xbox Live service status
If you see any alerts here, wait until the service is up and running and try again:
Xbox Live Core Services:
up and running
Solution 2: Restart your console
To resolve this problem, try restarting the console:
- Press the Xbox button on your controller to open the guide.
- Scroll down and select Settings.
- Select Restart console, and then select Yes to confirm.
- After your console has restarted, try signing in again.
Note If your screen is black and you cannot go to the guide on your console, try restarting your console manually by pressing and holding the Xbox button on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.
Was this article helpful?
Yes
No
Thank you for your feedback
Thanks for your feedback! |
|
We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Provide feedback for this topic |
|
Get help from the community
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Support resources
Contact Us
Would you like to contact Support regarding the "Error 0x80070102 occurs when signing in to your Xbox One console" issue you were reading about or a different issue?
Share this page