Error 0x80070005 occurs when launching something on Xbox One

If you see the following error code when you try to launch something:

0x80070005

There might be a problem with Xbox Live or the item you’re trying to use.

Solution 1: Check the Xbox Live service status

If you see alerts, wait until the service is up and running, then try launching your game or app again.

If you get the same error, try the next solution.

Solution 2: Restart your Xbox

1. On your controller, Press the Xbox button to open the guide.
2. Select Settings > All Settings > Power & startup.
3. Select Turn off or restart > Restart now.

If you still get this error, try the next solution.

Solution 3: Remove your profile and add it again

1. Remove your profile
   1. On your controller, Press the Xbox button to open the guide.
   2. Select Settings > All Settings > Account > Remove accounts.
   3. Select your profile, then Remove.
   4. Go to the Power & startup setting and restart your Xbox.
2. Add your profile
   1. On your controller, Press the Xbox button to open the guide.
   2. Select Sign in > Add & manage.
   3. Enter the Microsoft account email address and password for your profile, then follow the instructions.

When you’re done, try launching your game or app again.