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Error 87DD000D occurs when you use your Xbox One console

Problem

You see the following error when you try to play a game or open other content you’ve purchased on your Xbox One console.

  • Error 87DD000D

This error indicates that we weren’t able to validate the licence for the title you’re trying to open.

Solution

To resolve this issue, connect to Xbox Live with the account that originally purchased the title. If you’re signed in to a different account, find out how to Switch profiles on Xbox One.

Note Learn how to designate your Xbox One console as your primary console at About My home Xbox.

Related Issues

Xbox error code/status code search
Playing your Xbox One games on other consoles
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