Error 0x87e0012d occurs

This may mean there's a problem with Xbox Live, or that your console has encountered an unexpected error.

Solutions

  1. Whatever you were doing, try again. Occasionally something interferes with normal actions.
  2. Restart your Xbox: Press and hold the Xbox button on your controller and choose Turn console off.
  3. Do a deeper restart: Press and hold the power button on the front of your Xbox for 10 seconds.
  4. If you’re trying to use a game or app, uninstall and reinstall it.
  5. As a last resort, you could try resetting your Xbox. This reinstalls the console’s operating system. Depending on your network, it could take a while.
  6. Press the Xbox button to open the guide, then go to Settings > System > Console info > Reset console.

Xbox Live Core Services: up and running
2019-10-22T03:17:11.3656129+00:00
Social and Gaming: Limited
2019-10-21T14:34:16.0000000-07:00

Affected platforms:

Xbox One, Xbox on Windows 10

Affected services:

Joining other Xbox Live members in online games

Latest update

We believe we have identified the problem that is/are causing some member to experience issues with matchmaking on games such as . Thanks for your patience as the team works to resolve the issue.

Purchase and Content Usage: up and running
2019-10-22T03:17:11.3656129+00:00
TV, Music and Video: up and running
2019-10-22T03:17:11.3656129+00:00

Contact Us

Would you like to contact Support regarding the "Error 0x87e0012d occurs" issue you were reading about or a different issue?