Xbox subscriptions

Learn about the new, streamlined way we bill for your subscriptions.

Need to request a refund on an Xbox subscription or digital product? Follow the steps listed here.

Learn how to cancel your Xbox subscription.

Get answers to frequently asked questions about Xbox Game Pass.

Learn how to get Xbox Live and an Xbox Live Gold trial subscription so you can get the most out of your Xbox.

Learn how to check your Xbox purchase history online.

Learn how to change how you pay for an Xbox subscription.

Learn how to pay a past due balance for an Xbox subscription so you can continue using Xbox Live.

Find out how to update your payment info if you receive a notification that your Xbox subscription has been suspended.

Learn what to do if you see the error message "Your credit card has been declined several times by our billing service."

Support resources