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Password and security

Learn about the age-appropriate controls and family privacy settings you can adjust on Xbox.com and on your Xbox One console.
Reset your Microsoft account password
If you forgot your Microsoft account password, this page will help you reset your password.
You didn’t receive a security code
Learn what to do when you don’t receive an expected security code.
Definition of a Microsoft child account
Learn what a child account is and what qualifies a Microsoft account to be treated as a child account.
Update all of your Microsoft account security information
Learn how to replace out-of-date security information to help protect your Microsoft account.
You are repeatedly prompted for your password and can't sign in on Xbox One
Learn what to do if you are repeatedly prompted for your password on Xbox One.
Add security information to your Microsoft account
Learn how to add security information to help protect your Microsoft account.
Microsoft account security information overview
Learn why you’re unexpectedly prompted for your Microsoft email account and password. Also, learn how security information helps protect your Microsoft account.
Manage app privacy settings on Xbox One
Learn how to manage the privacy settings for your apps on your Xbox One console.
Delete your Microsoft account security info
Learn how to delete security information from your Microsoft account.

Support resources

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