Password and security

How do multiplayer and communication work for cross-network play?
In multiplayer games on Xbox Live, privacy and online-safety controls determine who can communicate with you in voice and text—on Xbox Live and on other gaming networks.
Learn about the age-appropriate controls and family privacy settings you can adjust on Xbox.com and on your Xbox One console.
Reset your Microsoft account password
If you forgot your Microsoft account password, this page will help you reset your password.
You didn’t receive a security code
Learn what to do when you don’t receive an expected security code.
Update all of your Microsoft account security information
Learn how to replace out-of-date security information to help protect your Microsoft account.
You’re repeatedly prompted for your password when signing in on Xbox One
Learn what to do if you are repeatedly prompted for your password on Xbox One.
Add security information to your Microsoft account
Learn how to add security information to help protect your Microsoft account.
Manage app privacy settings on Xbox One
Learn how to manage the privacy settings for your apps on your Xbox One console.
Delete your Microsoft account security info
Learn how to delete security information from your Microsoft account.
Verify the security information for your Microsoft account
Learn how to verify the security information for your Microsoft account so you can use it to prove your identity if you need to make changes to your account.

Support resources