Password & security
Learn how to reset your forgotten Microsoft account password.
Find out how to add or remove a Microsoft account on any Xbox One console.
Learn about the age-appropriate controls and family privacy settings you can adjust on Xbox.com and on your Xbox One console.
If you forgot your Microsoft account password, this page will help you reset your password.
Learn about the benefits of using an Xbox One passkey and how to create one to help keep your account secure.
Learn how to manage the privacy settings for your apps on your Xbox One console.
Find out what to do if you suspect your Microsoft account has been compromised or if you need to check for unauthorized activity on your account.
Learn how to require a passkey to make purchases on your Xbox One console.
Learn what to do if you are repeatedly prompted for your password on Xbox One.
Learn how to verify the security information for your Microsoft account so you can use it to prove your identity if you need to make changes to your account.
Find out what you need to do if your Xbox console is stolen, including how to secure your account.