Share this page

Age of Empires: Castle Siege retirement

Starting on May 13, 2019, Age of Empires: Castle Siege will no longer be supported or available for download. Current Age of Empires: Castle Siege players can still download and play the game up until May 13, 2019. After this date, matchmaking services will end, which means the game will no longer be playable.

More information can be found on the official Castle Siege forums.

Frequently Asked Questions

Can you confirm that you're closing down/sunsetting Age of Empires: Castle Siege?

After May 13, 2019, matchmaking services will end, which means the game will no longer be playable. Current Age of Empires: Castle Siege players can still download and play the game up until May 13, 2019. While we’re sad to close Age of Empires: Castle Siege, we’re excited about what’s to come for the Age franchise with the recent release of Age of Empires: Definitive Edition and upcoming titles such as Age of Empires II: Definitive Edition, Age of Empires III: Definitive Edition, and Age of Empires IV.

Why are you closing down Age of Empires: Castle Siege?

We’re always evaluating our portfolio to ensure that the experiences available on Xbox and Windows 10 devices suit the needs of our community. Player demand and creative direction sometimes mandate that we shift our focus onto other games and opportunities. We’re committed to the future of the Age franchise with the recent release of Age of Empires: Definitive Edition and upcoming titles such as Age of Empires II: Definitive Edition, Age of Empires III: Definitive Edition, and Age of Empires IV.

Are you offering any refunds?

Microsoft is intent on providing the best experience possible for customers, and as a gesture of gratitude for our community, we are issuing refunds for all purchases of in-game gold from the past 6 months, beginning with transactions that occurred on May 8, 2018. For further questions, customers can reach out to Microsoft Support.

Was this article helpful?

Yes
No

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Provide feedback for this topic

255 characters remain.
To protect your privacy, please do not include contact information in your feedback.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Contact Us

Would you like to contact Support regarding the "Age of Empires: Castle Siege retirement" issue you were reading about or a different issue?

Share this page