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This article describes Xbox One system requirements for external storage devices and what to do if your console can’t detect a connected external drive.
Important Make sure you don’t have any important information stored on your hard drive before setting it up with your Xbox One. The Xbox One will reformat your drive.
For an external storage drive to save games and apps from Xbox One, it must meet the following requirements:
Devices that don’t meet these requirements will be treated as media storage, such as for music or video. For more info, see How to manage storage on Xbox One.
To check whether your console detects your storage device:
Solution 1: Make sure you’ve installed any recent updates to Xbox One
It’s possible that there were recent updates to Xbox One and that you need to manually update your system for it to detect your external storage. To update:
If your storage device still doesn’t appear, or if there were no pending updates, try the next solution.
Solution 2: Adjust the power management for storage if you’re in instant-on mode
Check your power settings. If you’re in instant-on mode:
Solution 3: Other things to try
If your Xbox One still isn’t detecting your external storage device:
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