If you get this message and error code, it means there’s a problem with your USB connection:
There's a USB connection problem.
C0051011
This error might occur because too many accessories are attached to your console or because your USB device isn’t working properly.
Solution 1: Test your USB accessories and remove or replace them if necessary
Xbox 360 S console
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If you continue to see the error message, you might need to reduce the number of accessories attached to the console.
Original Xbox 360 console
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If you continue to get the error message, you might need to reduce the number of accessories attached to the console.
If this solution didn’t resolve the problem, try the next solution.
Solution 2: Request a repair
Sign in and click Start request to request a repair.
Repair or warranty questions? See Xbox 360 warranty, registration, and repair: Frequently asked questions.
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