You see the following error code and message when you try to play a video downloaded from Xbox Live, streamed from a computer, or from a disc on your Xbox 360 console:
80-C00DF242
The video file codec is not supported.
Most video playback errors occur for one of these reasons:
To resolve this problem, see which video codecs are supported at Supported regions, formats, and discs.
If you keep experiencing the problem, contact Xbox Support.
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