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You see one of the following error messages and code when you try to sign in to Xbox Live or download content from Xbox Live:
Some Xbox Live content is temporarily unavailable... You can still access your profile, communicate with other players and play games online.
The content will automatically appear when its available.
Status Code: 80072af9
The download could not be completed. Please try again later. Any points you used for this transaction have already been deducted from your balance and will not be deducted again.
Status code:80072af9
This may mean one of the following:
During scheduled system maintenance or unforeseen Xbox Live issues, some Xbox Live features may temporarily be unavailable. To determine the Xbox Live service status, check the Service status page.
If you still can’t download the content, try the next solution.
To access Xbox Live, several ports need to be open on your network hardware or firewall. For information about which ports must be open for Xbox Live, see Network ports used by Xbox Live.
If you still can’t download the content, try the next solution.
If you still can’t download the content, try the next solution.
If you still experience the problem, contact Xbox Support by clicking the “Contact us” link at the bottom of this page.
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