Error 51-C00DF236 occurs when you’re using Xbox Live
You see that following error code when you’re using Xbox Live:
This means that a required media update is not installed.
Solution 1: Update your console software
Try updating your console software and playing the content again. If you keep getting the error, try the next solution.
Solution 2: Install the Optional Media Update
- Go to the Optional Media Update download page.
- Click Download to Xbox 360.
- If prompted, sign in using your Microsoft account information. The next time you turn on your Xbox 360 console, the Optional Media Update will download to your console.
If you keep getting the error, try the next solution.
Solution 3: Contact Xbox Support
If the previous solutions don’t solve the problem, contact contact Xbox Support.
Was this article helpful?
Thank you for your feedback
Thanks for your feedback!
Provide feedback for this topic
Would you like to contact Support regarding the "Error 51-C00DF236 occurs when you’re using Xbox Live" issue you were reading about or a different issue?