You see the following error code and message when you make a purchase through Xbox Live on your Xbox 360 console:
Some Xbox Live content is temporarily unavailable. You can still access your profile, communicate with other players, and play games online.
The content will automatically appear when it's available.
Status Code: 807b01f7
This may mean that the Xbox Live service is experiencing difficulties and is temporarily unavailable. There may also be a problem with your connection to Xbox Live.
To resolve this problem, try the following solutions.
Solution 1: Check the Xbox Live service status
If you see any alerts here, wait until the service is up and running and try again:
Solution 2: Test your Xbox Live connection
Note If you're prompted to update your console software, select Yes.
If the test is successful, your console should be able to connect to Xbox Live. Try connecting to Xbox Live again.
If the test isn't successful, continue troubleshooting by using the Xbox 360 Connection Error Solution.
Solution 3: Delete and redownload your Xbox profile
Replacing an out-of-date or corrupted profile on your console may resolve the problem. Here's how:
Step 1: Delete your Xbox profile
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Step 2: Clear the system cache
Step 3: Redownload your Xbox profile
Note Not seeing Download Profile? This means that you're signed in under another profile. Press X to sign out, confirm, and then select Download Profile.
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Note If your account is an Xbox Live child account, you must enter the parent's Microsoft account credentials to download the profile. (For help with lost credentials, use the Lost Account Solution or the Lost Password Solution.)
You should now be able to sign in using your Xbox profile on the console.
Important If you downloaded your profile to another console and you chose Remember Password, you have the option to remotely remove the password so that no one on the other console can access your profile. To learn how, see Manage your sign-in preferences on your Xbox 360 console.
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