Services: TV, Music and Video
You see the following error code and message when you try to download on your Xbox 360 console:
Status code: 8b010007
Some Xbox Live features are temporarily unavailable. You can still play online and send messages.
This may mean one of the following things:
Solution 1: Check the status of the Xbox Live service
Xbox Live might be unavailable due to system maintenance. Check the Xbox Live Status page. If there’s an Xbox Live service alert, wait and try again later.
If there are no Xbox Live service alerts and you continue to get the error, try the next solution.
Solution 2: Test your connection
Test the Xbox Live connection on your Xbox 360 console. Here’s how:
If you still get the error, try the next solution.
Solution 3: Open network ports
If you have a firewall or your console is connected to a workplace or school network, you might need to open network ports for your Xbox 360 console to communicate with Xbox Live. For help, see Network ports used by Xbox Live.
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