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You see the following error code and message when you’re trying to make a purchase from Xbox Live:
8C010003
There’s a problem with Xbox Live. Please try again later.
This may mean one of several things:
To resolve this problem, try the following solutions:
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For more information about troubleshooting credit card errors on Xbox Live, see Xbox Live credit card error codes.
If you’re still experiencing the problem, contact Xbox Support by clicking the “Contact us” link at the bottom of this page.
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