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Error C00D124E occurs when updating the Zune software

Note As of 15 November 2015, the Zune service has been discontinued. This may cause errors when attempting to stream or download content or update the service.

You see the following error code when you try to update the Zune software:

C00D124E

This means that your computer can't download a required software component.

Solution

Go to Microsoft Update to check for updates for your computer. If there are updates for you to install, follow the instructions to install them, and then restart your computer.

Related Issues

Download or reinstall the Zune Music + Video software and Zune player software
How do I update my phone software?
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