Try Microsoft Edge
A fast and secure browser that's designed for Windows 10
Get started
You see the following error when you try to open a title on your Xbox One console:
Error 87DE2712
This means we weren't able to locate the appropriate content in Microsoft Store.
Use the following solutions to resolve this problem.
Solution 1: Check the Xbox Live service status
If you see any alerts here, wait until the service is up and running and try again:
Thanks for your feedback! |
|
Provide feedback for this topic |
|
Would you like to contact Support regarding the "Error 87DE2712 occurs when you try to use your Xbox One console" issue you were reading about or a different issue?