Error PI102 occurs when you make changes to a payment option from your Xbox One console
You see the following error code and message when you try to make changes to a payment option from your Xbox One console:
Sorry, there was a problem. Try adding or changing that payment option again in a few minutes.
Solution 1: Check the Xbox Live service status
If you see any alerts here, wait until the service is up and running and try again:
Solution 2: Try again in a few minutes
Wait a few minutes and then try to change your payment option again.
If you keep experiencing the problem, contact Xbox Support.
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