You see the following error code and message when you try to update your Xbox 360 console:
Your console experienced a problem during the update process.
Note The “x” digits in the sequence vary.
Solution 1: Retry the update after ejecting the disc tray and pushing it back in halfway. Here’s how:
Important Do not close the disc tray. Leave it open.
Important Do not use the controller button or the disc tray eject button to turn on the console for this step.
Solution 2: Request a repair. If the previous solution didn’t resolve the problem, go to the Online Service Center and click Start Request to request a repair.
Repair or warranty questions? See Xbox 360 warranty, registration, and repair: Frequently asked questions.
Thanks for your feedback! |
|
Provide feedback for this topic |
|
Would you like to contact Support regarding the "Error C000-016B occurs when you try to update your Xbox 360 console" issue you were reading about or a different issue?