System: Troubleshoot

Xbox 360 game replacement
Learn how to replace damaged Microsoft Xbox 360 discs through the Microsoft Game Disc Replacement Program.
"This disc is unreadable" error occurs when you use a Games on Demand game
Learn what to do if you see the error message "This disc is unreadable" when you use a Games on Demand game.
Check the Xbox 360 power supply
Problems with your Xbox 360 console can sometimes be solved by making sure your power supply connections are firmly connected. If you're having problems, try these steps.
Xbox 360 console turns off unexpectedly
Describes problems and provides solutions for situations in which you console shuts itself off.
Xbox 360 power supply
Details about the Xbox 360 console’s power supply unit and power supply cords.
How to turn on/off your Xbox 360 console and wireless controller
Learn how to turn on or turn off your Xbox 360 console and Xbox 360 wireless controller.
Xbox disc drive solution
Learn what to do if the disc drive on your Xbox 360 console can’t read discs or won’t open or close.
Manually eject your Xbox 360 console disc tray
If the disc tray on your Xbox 360 console is stuck shut, here's how you can manually open it.
The Xbox 360 console power button blinks red
If you have a blinking red light on the power button of your Xbox 360 console, it's because your console is overheating.
Xbox system update errors
Learn about common Xbox 360 system update errors and general troubleshooting solutions.
How to clear your Xbox 360 system cache
Clearing the cache will remove previously downloaded game updates.
Xbox 360 images on your TV are unclear
Find out what to do when the image on your TV does not display clearly when you use your Xbox 360 console.
Blank TV or monitor
Xbox Blank Screen | Xbox 360 Monitor Issues -
Xbox Services Terms & Conditions
View the terms and conditions for service requests to Xbox 360 consoles, Xbox 360 accessories and Kinect for Xbox 360 Sensors.
Xbox 360 warranties
Do you need to see the warranty for your Xbox 360 or Kinect sensor? We've got them all right here in one convenient place.
No Power Solution
Learn what to do if your Xbox 360 console will not turn on.
Xbox Screen Freeze Solution
Learn what to do if your Xbox 360 console stops responding or the screen freezes while playing.