Error code 8C320008 occurs when you try to use Xbox LIVE

Problem

You see the following error code and message when you use Xbox Live:

There’s a problem with Xbox Live. Please try again later
Status code: 8C320008.

This may mean that your account is locked for one of the following reasons:

  • Suspicious or fraudulent behavior
  • Incorrect or incomplete billing information

Solutions

To resolve this problem, try the following solutions:

Solution 1: Update your payment option. To update your Xbox Live payment option, see Manage your Xbox Live payment options.

If you still experience the error, try the next solution.

Solution 2: Contact Xbox Support. Use the “Contact us” link at the bottom of this page to contact Xbox Support to determine why your Xbox Live account is locked.

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