You see the following error message when you use your Xbox 360 console:
System Error: Contact Xbox Customer Support
Error E02
This means there may be a problem with the console.
Try the following steps:
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If this step resolves the problem, reattach the USB flash drive to make sure the error occurs only when it is connected. If this is true, use another USB flash drive.
Don't know where these buttons are on your controller? See Xbox 360 wired and wireless controllers.
Delete System Update
If any storage device contains a system update, the update and access to Xbox Live will be removed. To use these features again, sign in to Xbox Live and download the update. For more info, visit www.xbox.com/storage.
Your console will restart after the operation is complete. Do you want to continue?
Yes
No
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Use our Flashing Lights Solution. Choose one flashing light as the problem and follow the steps in the solution.
If these steps don't resolve the problem, you'll need to request a repair. Learn how to request a repair.
Repair or warranty questions? See Xbox 360 repair: Frequently asked questions.
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