Request an Xbox digital product refund

Refund requests

If you’d like to request a refund for a purchase of digital content, be sure to sign in to and submit your request from the account you used to make the purchase.

We will help you identify the order number for your purchase and then provide the form for you to fill out to submit your request.

Note Refund requests can only be made through the form. Our dedicated team is ready to assist you.

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