Spotify and Xbox Game Pass FAQ

Frequently asked questions

What is the Spotify and Game Pass offer, and who is eligible?

For a limited time only, new Xbox Game Pass Ultimate and Xbox Game Pass for PC (Beta) customers who reside in the US and UK will receive 6 months of Spotify Premium, subject to eligibility and the offer terms and conditions.

Note You can’t have taken the “Xbox Game Pass $1/£1 for 1 month” offer already, and you must be new to Spotify Premium. If you subscribed to Spotify Premium or have taken a trial or introductory offer previously, you are ineligible for this offer. Sign in to see your eligible Xbox offers.

With 24/7 access to more than 100 great games, and millions of songs available instantly, new Xbox Game Pass Ultimate members will never run out of hits for their playlist.

Where can I find the offer terms and conditions?

In the US, visit the US offer page. In the UK, see the UK offer page.

What is Spotify Premium?

Spotify is a digital music, podcast, and video streaming service that gives you access to millions of songs and other content from artists all over the world. Spotify is available across a range of devices, including computers, phones, tablets, speakers, TVs, and cars. Spotify Premium offers:

  • Unlimited high-quality streaming access to more than 35 million songs
  • Playing music without an internet connection
  • Traveling abroad with no limitations
  • No ad interruption
  • Unlimited skips

What is Xbox Game Pass Ultimate?

Xbox Game Pass Ultimate is an Xbox Game Pass plan that includes all the benefits of Xbox Live Gold, plus more than 100 high-quality console and PC games. New games are added all the time, so there’s always something new to play. Enjoy exclusive member deals and discounts, play with friends on the most advanced multiplayer network, and discover your next favorite game.

What is Xbox Game Pass for PC (Beta)?

Xbox Game Pass for PC (Beta) is an Xbox Game Pass plan that offers unlimited access to more than 100 high-quality PC games on Windows 10. With games added all the time, and Xbox Game Studios titles available as soon as they launch, you’ll always have something new to play.

Is this offer open to people purchasing Xbox Game Pass for PC (Beta) as well?

Yes, everyone who does not have Xbox Game Pass for PC (Beta) and buys the “Xbox Game Pass $1/£1 for 1 month” membership is eligible for this offer.

How do you redeem the Spotify codes?

Your code for 6 months of Spotify Premium will be sent via email and the Xbox console message center following your purchase of Xbox Game Pass Ultimate or Xbox Game Pass for PC (Beta). The code must be redeemed at the Spotify website provided in the message or email.

I can’t purchase the “Xbox Game Pass $1/£1 for 1 month” offer. Can I still get the Spotify code?

No, this offer is only for customers purchasing Xbox Game Pass Ultimate or Xbox Game Pass for PC (Beta) for the first time through the “Xbox Game Pass $1/£1 for 1 month” offer.

What happens if the Spotify code doesn’t work?

To be able to redeem your code, you must be new to Spotify Premium. If you’ve subscribed to Spotify Premium or have previously taken a trial or introductory offer, you’re ineligible for this offer. If you are eligible for Spotify Premium and other issues prevent you from redeeming your code, visit https://support.spotify.com to solve your access issues.

I made a mistake and can’t take advantage of the Spotify code. Can I get a refund on Game Pass?

You’re eligible for a full refund in the first 30 days after purchase. Just visit here to start the process: https://xbox.com/refunds.

Where can I get more info about Xbox Game Pass?

You can start with the product page here: https://www.xbox.com/xbox-game-pass. For more details, visit https://www.xbox.com/xbox-game-pass#faq.

Where can I get more info about Spotify Premium?

Learn more about Spotify here: https://support.spotify.com/using_spotify/the_basics/what-is-spotify/. Details about Spotify Premium are available here: https://support.spotify.com/article/spotify-premium/

Are you planning to expand this offer to other markets?

At the moment, this offer is only available in the US and the UK. However, other markets will be considered if we create similar offers in the future.

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