Payments and purchases
Need to request a refund on an Xbox subscription or digital product? Follow the steps listed here.
Sign in to your account to manage your Xbox Live payment options now.
Learn how to manage your payment options online.
Learn how to add a new payment option and transfer your outstanding balance if your payment was declined.
Solutions for buying add-ons and in-game currency, subscribing to Xbox Live Gold, and changing your gamertag on Xbox 360.
Learn how to troubleshoot Xbox 360 Marketplace purchasing issues.
Learn how to use your PayPal account as a payment option for purchasing content and subscriptions.
Get more information on how to update or modify payment options for your child's Xbox subscription.
Learn how to update your billing info and manage your payment options on your Xbox One console.
Follow these steps to update your billing contact information on your Xbox 360 console.