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Payments and purchases: Purchase history

The payment for your Xbox subscription was declined
Learn how to add a new payment option and transfer your outstanding balance if your payment was declined.
How to cancel your Xbox subscription
Learn how to cancel your Xbox subscription.
How to manage your child's Xbox subscription
Get more information on how to update or modify payment options for your child's Xbox subscription.
Troubleshoot Xbox 360 Marketplace purchasing
Learn how to troubleshoot Xbox 360 Marketplace purchasing issues.

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