Learn about the age-appropriate controls and family privacy settings you can adjust on Xbox.com and on your Xbox One console.
If you forgot your Microsoft account password, this page will help you reset your password.
Learn how to find your Microsoft account email address so you can sign in.
Learn how to fix the following Xbox 360 error message: "The email address or password you entered is not valid. Please try again."
Having trouble when you try to create a child account? Learn what to do if you can’t complete the parental consent portion.
Find out why you're charged to add a child account.
Learn what to do if you are repeatedly prompted for your password on Xbox One.
Find out what to do if you suspect your Microsoft account has been compromised or if you need to check for unauthorized activity on your account.
Learn how to replace out-of-date security information to help protect your Microsoft account.
Find information about the online safety and privacy settings Xbox 360 offers. Also learn how to promote a child account to an adult account.
Learn how to use an Xbox One console as a guest.