If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
If you’re having trouble connecting your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
The Xbox 360 console software is periodically updated with new features. Find tips and suggestions for updating your console’s software via Xbox Live, a game disc, or even a USB flash drive.
Learn what to do if the disc drive on your Xbox 360 console can’t read discs or won’t open or close.
Learn how to clear the system cache on your Xbox 360. This can often resolve issues with your Xbox 360 console.
A step-by-step walkthrough for the A/V novice explaining how to connect your Xbox 360 console to your television or monitor.
Learn what to do if your Xbox 360 console will not turn on.
If the disc tray on your Xbox 360 console is stuck shut, here's how you can manually open it.
Three flashing red lights means there’s a hardware problem with your original Xbox 360 console or power supply. Try these solutions to solve this problem.
Flashing lights on your Xbox 360 console could mean that it needs repair, more power, or maybe just more space. Check here to learn more about what the flashing lights mean and what you’ll need to do.