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Console

Watch Console videos from the Xbox Community
See what other gamers are doing to solve the most common Xbox problems, and get back to gaming!
How to troubleshoot problems playing a disc on your Xbox One
If you get a disc error when trying to play a game, music CD or film on your Xbox One, try these troubleshooting tips.
Troubleshooting a blank TV screen or monitor while your Xbox One is on
Learn troubleshooting tips for when you get a blank TV screen with your Xbox One console.
“I need help with system updates on my Xbox One”
What to do if you see a green or black screen when you start your console, if you get an "E" error code when you turn on or update on your console, or if you'd like to update your console offline.
Photosensitive seizure warning
Be forewarned that some people face the possibility of experiencing photosensitive epileptic seizures while watching video games.
Your Xbox One console won't turn on
Learn what to do if your Xbox One X, Xbox One S, or original Xbox One console won't turn on.
Xbox One Power Supply Solution
Learn how to reset the power supply unit for your Xbox One console.
How to restart or power cycle your Xbox One console
Have performance or stability problems with your Xbox One games? Restarting or power cycling your console will resolve most common issues.
How to reset your console to factory defaults on Xbox One
Learn how to restore your Xbox One console to the factory default settings.
Set up your Xbox One console
Get help setting up your new Xbox One system, including setting up the console, configuring your system settings, connecting to the internet, and signing in to Xbox Live.

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