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Controllers: Troubleshoot

Troubleshoot your Xbox One Wireless Controller
Learn what to do if your Xbox One Wireless Controller disconnects or you have trouble turning it on.
Replacing a broken Xbox One controller
Learn how to replace your Xbox One WirelessController when it isn’t working or has a broken component.
My Xbox Adaptive Controller won’t turn on
Get tips on what to try when your Xbox Adaptive Controller won’t turn on.
The buttons on my Xbox Adaptive Controller aren’t responding
See suggestions on what to do when your Xbox Adaptive Controller buttons don’t respond.
The Xbox Adaptive Controller won’t connect to my Xbox or PC
Find solutions to try if your Xbox Adaptive Controller won’t connect to your Xbox or your PC.

Support resources

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