Share this page

OneGuide and Live TV: Troubleshoot

Poor or no audio from the set-top box connected to your Xbox One
Learn why your audio quality is poor or you're not getting sound from the set-top box attached to your Xbox One console.
You see a black screen or experience poor video quality when watching TV with Xbox One
Learn how to troubleshoot poor video performance or a black screen when watching live TV with your Xbox One.
Enabling digital surround sound for TV on Xbox One
Learn how to enable digital surround sound for TV on your Xbox One console.
Channel list or show information is incorrect or missing from the OneGuide
Learn what to do if channel or show information is incorrect or doesn’t appear in your Xbox OneGuide.
Have questions about Live TV? Visit the Live TV forums!
Have a question about setting up Live TV on Xbox One? Visit the Live TV on Xbox One support forum for answers!

Support resources

Share this page