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Networking

Watch Networking videos from the Xbox Community
See what other gamers are doing to solve the most common Xbox problems, and get back to gaming!
"I can't hear my friends online, or I can't join or host a multiplayer game with my Xbox One"
If you're using your Xbox One console and you can't hear your friends online, or you can't join or host an online multiplayer game, find a solution.
”I get an error message when I run the ‘Test multiplayer connection’ on Xbox One”
Find solutions to try if you’re getting an error message when you run the Xbox One Multiplayer Connection Test.
”I get an error message when I run the ‘Test network connection’ on Xbox One”
Find solutions to try if you’re getting an error message when you run the Xbox One Network Connection Test.
Troubleshoot slow game or app downloads on Xbox One
Find out how to troubleshoot slow game or app downloads on your Xbox One console.
UPnP not successful in your network settings
If you see “UPnP Not Successful” in your Xbox One console’s network settings, find a solution here.
IPv6 on Xbox One
Learn all about IPv6 and how it will improve your Xbox One experience.
"My Xbox One can’t see my wireless network"
Find out about what solutions to try if your Xbox One console can’t see your wireless network.
Double NAT detected in your Network settings
If you see “Double NAT detected” in your Xbox One network settings, try these steps to change or remove it.
Network ports used by Xbox Live on Xbox One
If you have a firewall or router, you might need to make a configuration change for your Xbox One console to communicate with Xbox Live. Find out here what ports you need to have open.

Support resources

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