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Find answers to frequently asked questions about the Xbox One Preview program.
Find out how the Xbox One differs from the Xbox 360 and learn which features are compatible.
Learn about the most current system update for the Xbox One operating system, and find out what was updated or added.
If you get a disc error when trying to play a game, music CD or film on your Xbox One, try these troubleshooting tips.
The diagnostic tool can be used to troubleshoot an Xbox One console that’s having issues downloading a system update from Xbox Live.
Learn how your data is saved, how to check your free space, and how to set up and connect an external hard drive to your Xbox One console.
Learn what to do if you get an error when trying to perform a system update on your Xbox One console.
Learn troubleshooting tips for when you get a blank TV screen with your Xbox One console.
Learn what to do if your Xbox One console won’t power on.
Learn how to detect your external hard drive, and what steps to take if your console doesn’t detect external storage.
Learn how to restore your Xbox One console to the factory default settings.

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