Find solutions to try if you can’t hear your friends online, or you can’t join or host an online multiplayer game.
Find solutions to try if you’re getting an error message when you run the Xbox One Network Connection Test.
If you have a firewall or router, you might need to make a configuration change for your Xbox One console to communicate with Xbox Live. Here's where to find out what ports you need to have open.
Find solutions to try if you’re getting an error message when you run the Xbox One Multiplayer Connection Test.
Find out how to use your Xbox Live Gold membership to open up a new world of gaming, and how your membership lets your friends enjoy Xbox Live Gold–only features on any Xbox One console!
Xbox Live is the online service for Xbox One. Read this page to find out more about Xbox Live and how to connect your console.
Shop via Xbox One for movies, TV shows, games, apps, and more.
Learn what to do if you can no longer automatically sign in with Kinect after changing your Microsoft account email address.
Learn what to do if you if you are still asked to enter your password after setting your Xbox One console sign-in to “No barriers.”
Learn what to do if live TV or OneGuide is slow or unresponsive on your Xbox One.