Halo 5: Guardians REQ Pack info

Overview

The Requisition System, or REQ System, in Halo 5: Guardians allows you to earn and purchase REQ Packs. REQ Packs may be earned with in-game REQ points, which you receive after each multiplayer match you complete. REQ Packs can also be found with certain Halo 5: Guardians hardware and accessories, and they may also be purchased in the Microsoft Store.

For more information on REQ Packs, visit the Halo Waypoint forums and look for Halo 5: Guardians under Games.

Download Problems

In some circumstances, such as a network or power outage during or shortly after purchasing a REQ Pack, you may find that the cards do not appear straight away. If that’s the case, have a look in the following places:

Check My Packs in the in-game menu to see if there are any unopened packs there.
Check your collection to see if there are any additional cards that have been added since you purchased the REQ Pack.

If you don’t see the REQ Pack content, and you haven’t been billed for the purchase, you can try to repurchase the items. However, if you have been billed and don’t see the items, contact Xbox Support.