Share this page

Error 0x80000013 occurs when you try to launch Halo 5: Forge

You get the following error code when you try to launch Halo 5: Forge:

0x80000013

This means that an incompatible GPU is being detected.

Please make sure your GPU is capable of Direct X 12 and is not using SLI or Crossfire.

Solution

To resolve this issue, you'll need to upgrade or reconfigure your GPU. To see what kind of GPU card you have, follow these steps:

  1. Go to Start, select Settings, and then select System.
  2. On the Display tab, scroll to the bottom and select Advanced display settings.
  3. Scroll to the bottom and select Display adapter properties. The Adapter Type will display the name of the GPU, and the Dedicated Memory will display the Adapter Type.

Once you identify your graphic card manufacturer, visit their website to see if your specific GPU supports Direct X 12.

Was this article helpful?

Yes
No

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Provide feedback for this topic

255 characters remain.
To protect your privacy, please do not include contact information in your feedback.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Contact Us

Virtual Agent
Hi, I’m Microsoft’s virtual support agent. I can help you with your question.
Share this page