This article describes issues some users may have when using Game DVR to record gameplay clips and how to troubleshoot them.
Game DVR does not record a clip
Some games disable recording capability by default. You won't be able to make clips of these titles.
A clip is shorter than expected
Under most circumstances, Game DVR allows the creation of clips up to 5 minutes in length. At times, you may find that your clip is shorter than anticipated. There are a few different reasons why this may happen:
Time spent outside the game is removed from the clip. For example, if you back out of the game to the Home screen while recording, the time at the Home screen will not make it into the clip.
Publishers may disable the recording of certain game segments for several reasons that may include, but are not limited to:
Potential game spoilers.
Views of a player or players in the game seen through their Kinect.
Game DVR records clips at 720p, 30 frames per second. For most games, this resolution will allow a clip of approximately 5 minutes. Clips with significant graphic intensity or action may be shorter, as duration is sacrificed to maintain a high-quality recording.
If you're still having trouble, try the following solutions.