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Change your Microsoft account password

Change your password Sign in to your Microsoft account to change your password.

Overview

You can change your Microsoft account password from your Xbox 360 console or from a browser on another Internet-enabled device such as a computer or tablet. You might want to change your password if:

  • You think someone else might be using your account.
  • An online retailer that you do business with had a security breach, and your think that you used the same password on your Microsoft account.
  • It's been a long time since you've changed your password, and you just want to be safe.

Changing your password is slightly different than resetting a forgotten password. If you've forgotten your password, you can recover it online by verifying your identity using other information.

Note This ability to change your password is currently available on the Xbox 360 console but not on the Xbox One console.

Change your Microsoft account password through a web browser

Here's how to change the password on your Microsoft account through a web browser:

  1. Sign in using your Microsoft account email address and password.
  2. On the Home page, under your profile photo and email address, select Change password.
  3. You may be asked to verify that you are the account owner by receiving a security code via text or email and then entering it on the webpage.
  4. Enter your current password.
  5. Create a new password and then confirm it.
  6. Select Save.

Once you've made the change, you'll receive a notification at your existing "security information" email address or phone number. This is a precaution in case someone else made the change. If that happens, you can cancel the change by following the instructions provided in the notification.

Change your Microsoft account password from your Xbox 360 console

Here's how to change your password from your Xbox 360 console. Before getting started, make sure you’re connected to Xbox Live and that you have your current password ready.

  1. Sign in using your Xbox Live-enabled gamertag.
  2. Scroll right to settings and select Account.
  3. Scroll right to Your Information and select Account Security.
  4. Select Change Password.
  5. Enter your current password, enter your new password twice, and then select Change Now.
  6. If you want to save the password so you can use it to sign in to other Microsoft services, select Yes when you're prompted to do so.

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