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Microsoft Account on the Xbox console FAQ

Manage your Microsoft account Sign in to your Microsoft account to view and update account information


Your Microsoft account is the account you use to manage your interactions with Xbox Live and other Microsoft services, including, OneDrive, Skype, Windows 10, Windows Phone, and more. This central account allows you to:

  • Manage all your Microsoft services from a single account
  • Sign in to your Xbox console or the Windows 10 Xbox App
  • Manage your purchases and subscriptions
  • Establish and manage family settings to keep your kids safe

This page answers common questions and provides resources to learn more about managing your Microsoft account from your Xbox console or the Xbox app. For more general Microsoft account questions, like how to sign up, sign in, or close your account, go to Microsoft FAQ.


How do I sign in to a new Xbox console or the Xbox app ?

What should I do if I get an error when signing in?

How do I change, recover, or remove the password I use to sign in?

Change your password

You may want to change your password periodically to keep your account secure. For help, see Change your Microsoft account password.

Recover your password if you've forgotten it

If you don't know your Microsoft account email address or password, use the Lost Account Solution or the Lost Password Solution.

Remove your password from consoles where it was previously saved

Learn how to use your password to manage console sign-in preferences

I have different Microsoft accounts for different services—how do I combine them?

Currently, you can't move your services from one Microsoft account to another. This option may be available in the future.

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