Online safety and privacy are top priorities on Xbox Live. If you’re wondering how to maximize your online security, we have some suggestions to help.
This topic contains the following sections:
Understand how hackers operate
Hackers use a variety of techniques when they try to access others’ accounts. The more you know about the methods used by hackers, the more you can help keep your account and personal information secure.
Let’s start by learning about hackers work and how they use phishing, malware, and social engineering techniques to steal personal information. Find out how to help secure your Xbox Live account by learning about malware, phishing, and social engineering.
Help protect the information in your Microsoft account
You need a Microsoft account to sign in to Xbox Live. There’s personal information, including billing information, stored in your Microsoft account, and we want to work with you to best protect that information.
Help secure your Microsoft account and your computer
Learn how to control access to your Xbox Live account by setting a pass code, or requiring your Microsoft account password to sign into your profile.
Set up a pass code
Use an Xbox Live pass code to improve Xbox Live security and control who can use your Xbox Live account.
Add security proofs
Read about security proofs and how they help keep your account secure. Learn how to add new proofs or update existing proofs.
Watch for signs that your account is compromised
When you sign in to Xbox Live, you might see a message that states that your account was last signed in to on a different console. If you were gaming at a friend’s house, this may be okay. But if not, you should take steps to help secure your account.
Take action to recover your account
If you suspect that your Xbox Live account has been compromised, there are a few things that you can do to help safeguard your Xbox Live account and personal information. If you suspect that your account has been compromised, try the following.
Learn what to do if you suspect that your account has been compromised.
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