Wireless Networking Adapter

Overview

Note The Xbox 360 S console has built-in Wi-Fi and a wireless networking adapter is not needed.

There are two versions of the Xbox 360 Wireless Networking Adapter:

picture
Xbox 360 Wireless N Networking Adapter
Works with 802.11a, 802.11b, 802.11g, and 802.11n wireless routers and access points.
picture
Xbox 360 Wireless G Networking Adapter
Works with 802.11a, 802.11b, and 802.11g wireless routers and access points.

Troubleshooting

The Xbox 360 console does not detect the wireless network
Try the following: My console receives a weak wireless signal
Try the Improve Xbox Live speed solutions.

The status light on the adapter changes color, does not light up, or blinks
If your adapter displays:
  • No light

    The adapter is not receiving power. Unplug the USB connector, and plug it in again. If there is still no light, try plugging the adapter into a USB port on the front of the console. If the adapter works in the front USB port, see The wireless adapter works in some USB ports.

    If it is still not working, the adapter might be experiencing a hardware failure. Order a new adapter from the Xbox Online Service Center.

    Note Product Registration may be required.

  • A solid green light

    The adapter is connected to a wireless router, gateway, or access point.

  • A flashing green light

    Black adapter with two antennae (wireless N adapter): The adapter is attempting to connect to a wireless network.

  • A solid red light

    Black with two antennae (wireless N adapter): The adapter is not recognized. Try plugging the adapter into a USB port on the front of your console.

    Grey with one antenna (wireless G adapter): The adapter is ready for the next step: Configure and test your connection.

  • A flashing red light

    The adapter might be experiencing a hardware failure.

    Order a new adapter from the Xbox Online Service Center.

    Note Product Registration may be required.

The wireless adapter works in some USB ports, but not in others
Test the USB ports
  1. Test the wireless adapter in all of the USB ports on the Xbox 360 console.
  2. If the adapter works in one USB port but not another, try connecting another accessory to the USB port where the adapter did not work.
  3. If a USB port does not work with any accessory, your console might need to be repaired. Submit an online repair request.
I don’t know my wireless network password
Please see How to find your wireless network password.

Was this article helpful?

Yes
No

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Provide feedback for this topic

255 characters remain.
To protect your privacy, please do not include contact information in your feedback.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Contact Us

Would you like to contact Support regarding the "Wireless Networking Adapter " issue you were reading about or a different issue?