Services: Purchase and Content Usage
Games: Xbox One: Fortnite
This article describes how to resolve problems with the MLB.TV app on Xbox 360.
If the MLB.TV app is not functioning smoothly on your console, you may be experiencing a connectivity problem. See Troubleshoot Xbox 360 connection to Xbox Live.
If your Xbox 360 console isn’t providing good-quality video or audio, see Xbox 360 audio or video problems.
If the problem isn’t resolved, contact Xbox Support.
You may get one of the following error messages when using the MLB.TV app.
Sorry, the MLB server isn't available right now. Please select the retry button below or try again later.
You get this error message when you install or run the MLB.TV application. Try the following:
Note MLB.TV is responsible for all issues related to content within the MLB.TV app. To contact MLB.TV, visit the MLB website's Xbox subscription page and select Help from the top right corner of the browser window.
MLB.TV has encountered an unrecoverable error. You will now be taken back to Xbox Home.
Exit and then restart the MLB.TV app. If the issue persists, delete and reinstall the MLB.TV app.
For help with these account-related issues, contact MLB customer support.
This event is not available in your area.
You get this error when the event you want to watch is blacked out for your local broadcast area. For more information, see the Regular season local live blackout listings on MLB.com.
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