This article describes how to resolve problems with the Syfy app on Xbox 360.
If the Syfy app isn’t functioning smoothly on your console, you may have a connectivity problem. See Troubleshoot Xbox 360 connection to Xbox Live.
If your Xbox 360 console isn’t providing good-quality video or audio, see Xbox 360 audio or video problems.
If the Syfy app doesn’t respond, delete and reinstall it. Here’s how:
If the problem isn’t resolved, contact Xbox Support.
You might get one of the following error messages when you use the Syfy app:
End of Line
All of this has happened before, but all of this will not happen again if your Internet connection is functional. Please connect and try again.
If you get this error message, do this:
I’m afraid I can’t do that, Dave.
The content you requested is not available at this time. I honestly think you ought to sit down calmly, take a stress pill, and think things over. Oh, and please try again.
There was an error loading the video that you wanted to watch. You can try to view it again or browse or search the video catalog to select another video to watch.
Delete the Syfy app, and then download it again:
To contact SyFy for help, go to syfy.com/feedback.
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