Error E05 is displayed on your Xbox 360 console
You see the following error message when you use your Xbox 360 console:
System Error: Contact Xbox Customer Support
Error code E05
This means there may be a problem with the console hardware.
Disconnect and reconnect all accessories.
Remove the hard drive. Remove any USB flash drives. Here's how:
Turn off your Xbox 360 console.
Unplug any USB flash drive attached to your console.
Turn on the console.
If this step resolves the problem, reattach the USB flash drive to make sure the error occurs only when it is connected. If this is true, use another
USB flash drive. Roll back the current software updates on your console and apply new ones. Here's how:
Guide button on your controller, go to Settings, and select System Settings. Select
Storage. Highlight (but do not select)
Memory Unit. On your controller, press the following buttons in the following order:
Don't know where these buttons are on your controller? See
Xbox 360 wired and wireless controllers. Repeat step d.
When you see the following message, select
Delete System Update If any storage device contains a system update, the update and access to Xbox Live will be removed. To use these features again, sign in to Xbox Live and download the update. For more info, visit www.xbox.com/storage.
Your console will restart after the operation is complete. Do you want to continue?
Your Xbox 360 console will reboot.
Apply the latest software updates.
Original Xbox 360 console
Was this article helpful?
Thank you for your feedback
We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.