Follow these steps if you’re unable to connect to multiplayer games through Xbox Live.
Find out what to do if you’re experiencing slow online gameplay, lag between actions, or frequent disconnections.
Learn about Network Address Translation (NAT) problems and what to do when you see a NAT warning icon during an Xbox Live connection test.
Try these solutions if you’re having trouble hearing other players during online gameplay or in Xbox Live chat.
Find out what to do when you see an “Update Required” message when starting one of your Xbox games.
Game-specific issues and resources
Get help and support for gameplay issues for Forza Motorsport 4.
Learn about gameplay troubleshooting, bonus content, and the Season Pass for Gears of War 3.
Find out about the Gears of War Judgment VIP Pass, bonus content and codes, gameplay, troubleshooting, and more.
Find solutions for gameplay problems for Halo: Combat Evolved Anniversary Edition.
Get help and support for Halo: Reach, including solutions for problems with multiplayer gameplay.
Learn about gameplay troubleshooting, special editions, map packs, and more for Halo 4.